GO FLEX PRO MEMBERSHIP COVERAGE

NATURE OF AGREEMENT:

The (“Membership Holder”) agrees and understands that this Agreement is NOT A POLICY OF INSURANCE, and that the Administrator is acting solely as the Administrator for and on behalf of the Obligor.

ENTIRE AGREEMENT:

This Vehicle Warranty Agreement, including the terms, conditions, limitations, exceptions, definitions, and exclusions, the Application form, and the Approval/Application page, together with any endorsements, if any, constitute the entire Agreement. No one other than the parties hereto, by mutual agreement, may change this Agreement or waive any of its provisions. This Vehicle Warranty Agreement gives the Agreement Holder specific rights. The Agreement Holder may have other rights, which may vary from state to state in the United States or between provinces in Canada.

This Vehicle Warranty Agreement covers the engine and transmission and is for the sole benefit of the Membership Holder and applies only with respect to the described Vehicles registered under the Membership Holder name.

This Vehicle Warranty Agreement shall be invalidated if there has been an inaccuracy in the certification, tampering, engine or transmission failure within 60 days of membership enrollment date or alteration to the Vehicle’s odometer mileage so that the Vehicle’s true and actual mileage is not shown on the odometer or cannot be determined. Suppose the odometer becomes inoperable during the term of this Vehicle Warranty Agreement. In that case, the Agreement Holder must immediately notify the Administrator and, within 15 days of the odometer becoming inoperable, provide documentation proving that the odometer has been repaired. 

 This Vehicle Warranty Agreement shall be invalidated if Agreement Holder does not have the vehicle’s oil change service records through MySpeedyX during the terms of this agreement. This Vehicle Warranty Agreement shall be invalidated if Agreement Holder does not get the vehicle transmission fluid drained and filled with a new transmission filter if applicable to the vehicle within 30 days or 3,000 miles upon warranty activation.

This Vehicle Warranty Agreement Shall be invalidated if the Agreement Holder does not provide a receipt from a ASE certified repair location. All receipts must be letterhead with an invoice number, parts numbers and labor repair breakdown, vehicle fluid capacity and any other required by MySpeedyX, LLC to process the claim.   

In no event will the Obligor’s total liability under this Vehicle, Warranty Agreement exceed the Vehicle Sales Price of the described Vehicle as listed on the Application Page of this Vehicle Warranty Agreement. The Standard Deductible amount is zero ($0.00) dollars if the agreement holder’s vehicle is serviced by a MySpeedyX, LLC authorized repair facility.

Replacement of engine or transmission will be made matching the mileage. Labor time will be calculated using a Nationally Published estimating guide.

The Warranty Agreement provides warranty for “Engine” and “Transmission,” as those terms are defined below.

DEFINITIONS:

This is a Vehicle Warranty Agreement between the “Purchaser” (Membership Holder) and the “Obligor” (MySpeedyX® LLC). COVERAGE is the extent or level of protection as listed on the Application page of the Agreement.

DEDUCTIBLE is the amount required that the Agreement Holder pays towards the cost of a covered repair. The Standard Deductible amount is zero ($0.00) dollars.

VEHICLE means the Vehicle as listed and described on the Application page of the Membership Application. MECHANICAL BREAKDOWN means the inability of any covered part(s) or component(s) to perform the function(s) for which it was designed due to defects in material or workmanship. The manufacturer has established tolerances for the express purpose of defining mechanical breakdown and serviceability; when specifications exceed these manufacturer’s tolerances, a mechanical breakdown will be considered to have occurred.

WEAR and TEAR mean the deterioration of a part that occurs naturally over time. AGREEMENT TERM means the Agreement Term for Time will begin on the Sale/Effective Date and continue for the Term Months listed on the Application Page**. The Agreement Term for Miles will begin at the Odometer Reading, listed on the Application Page, on the Sale/Effective Date. The Expiration of miles is determined by adding the Term Miles to the Odometer Reading on the Sale/Effective Date**. Expiration of the Agreement will occur at the conclusion of the cumulative Term Months Listed, or cumulative Term Miles listed, whichever may come first. COMMERCIAL USE is defined as Any Vehicles used for the business purpose of livery, farming or ranching, pushing, pulling, or hauling material of any kind, route work, job-site activities, service or repair work, or has been issued commercial plates in the state in which it is titled, or advertises a commercial enterprise with signage on said Vehicle. Vehicles used Commercially for snow removal must be equipped with factory-installed or factory-authorized snow plow package. Usage must not exceed the manufacturer’s ratings and/or limitations.

COVERAGE PERIOD

Coverage for engine and transmission begins once the certification process of warrantied vehicle is completed and active use of MySpeedyX platform services will expire annually unless enrollment is reinstated and the annual fee is paid in full, and/or when the Limits of Liability have been reached. If on a monthly payment, coverage will stop the moment a mispayment is made.

 WARRANTY 

  1. Engine warranties are limited to manufacturing defects in the block, heads, pistons, crankshafts, camshafts, rockers, and oil pumps. We do not warranty any attached accessory parts, such as switches, sensors, cables, electronics, belts, hoses, water pumps, manifolds, wire harnesses, valve covers, brackets, flywheels, etc. Diesel Engines: We do not cover injectors, high-pressure oil pumps, high-pressure fuel injectors, or any other part which is not part of the core engine as defined above.
  2. In the event of a warranty claim, an Engine Diagnostic Report is required from an ASE Certified Automotive facility at the expense of the agreement holder.
  3. We are not responsible for improper installation and or any additional labor charges.
  4. All returned parts or canceled orders are subject to 25% handling and processing fees plus the customer assumes all shipping costs.
  5. All mis-ordered or mis-diagnosed parts will be assessed a 25% processing charge and freight both ways, regardless of the reason.
  6. We do not provide towing, shipping, transportation, and car rental reimbursement.
  7. Usual engine or transmission delivery time is about 7-14 working days. Due to Covid-19, additional time may be required.
  8. All residential deliveries incur a $275 shipping charge unless agreed to otherwise
  9. The warranty will be activated upon completion of the warranty certification inspection.
  10. Engine or transmission must be installed by a MySpeedyX community partner OR ALL WARRANTIES WILL BECOME VOIDED.
  11. Although vendors make every effort to make the part look as nice as possible before it ships, no warranty or guarantee is made towards the appearance of that part.
  12. Vendors are to make sure to inspect all parts before signing for them on delivery.
  13. The stated mileage is not guaranteed and is correct to the best of our knowledge.
  14. We do not warranty oil leaks/damage on engines or transmissions due to non-replaced seals, gaskets, or filters.
  15. OEM auto parts are interchangeable with multiple years, makes and models which means the same part is an exact fit for multiple makes and models as determined by OEM standards. We guarantee the engine and transmission we provide to fit your vehicle.
  16. Any engine and transmission returned not in the same assembled condition as it was received will not be refunded under any circumstances. If the engine or transmission is disassembled in any way without our express written authorization it will void the warranty.
  17. Engines and transmissions are tested, visually inspected, and cleaned.

INELIGIBLE VEHICLES

 If the engine light is on during the certification process warranty coverage will not be active until repair and/or replacement of necessary parts is completed and the engine light is off.

 FILING A CLAIM

 We reserve the right to charge any necessary fees in connection with the fulfillment of any valid warranty claim. *PLEASE NOTE: Falsifying information or not having all the requested information will automatically void your warranty. We reserve the right to investigate all claims. Warranty claim process can take up to 30 days or less. The claim process can take much longer if the claim investigator finds any false information that may invalidate the warranty agreement. 

STANDARDS 

Subject to the limitations listed herein, MySpeedyX at its option will either give the customer another engine of the like kind and quality. MySpeedyX will not be responsible for any additional labor cost incurred by the customer.

LIMITATIONS: 

This warranty applies only to the Engine and Transmission with less than 175,000 miles at the time of enrollment with unlimited mileage throughout the annual warranty coverage. This warranty shall not apply to a vehicle with greater than 175,000 miles at the time of enrollment or include the following: Repair or replacement is required as a result of any accident or misuse. Repair or replacement of any engine item, including specifically, without limitation, to all components of the cooling, fuel, electrical, engine control system, and all ignition system components, belts, hoses, and filters. Any engine used for competition racing or related purposes.

Any engine which has been repaired or remodeled to which any device or accessory not conforming to original manufacturer specifications has been installed.

Warranty DOES NOT apply to any engine damaged as a result of overheating or lack of lubrication. The warranty will be void on any engine returned with the heat tabs missing or melted out. Heat tabs will melt at 260 degrees and above. Any warranty repairs must be authorized by MySpeedyX, LLC and will be handled on a case-by-case basis. Upon submitting the Warranty Claim, you MUST submit documentation, as required during the Claim process, within 5 business days or your claim will be denied, with no exceptions. Furthermore, continued operation of the vehicle after an issue has been identified will void the Warranty Claim.

RENEWABILITY 

You have the right to renew per membership year. At that time, contact the Administrator for the terms, Coverage options available, which may not match the original Membership Coverage.

If you are a current member, you must wait until your annual renewal to apply for this warranty program.

 CANCELLATIONS 

The Membership Holder understands that MySpeedyX has a no refund policy.

We cancel coverage when the vehicle is sold, lost, stolen, or destroyed. We may cancel for non-payment of the membership charge, or for intentional misrepresentation when submitting a claim. 

ADDITIONAL EXCLUSIONS: 

SPECIAL STATE REQUIREMENTS AND ALL APPLICABLE EXCLUSIONS.

This Vehicle Warranty Agreement DOES NOT Provide Coverage or Benefits for:

  1. Reimbursement for any repair or replacement made without prior authorization from Administrator to Repair Facility. 2. Any repair for the purpose of correcting engine compression, correcting oil consumption, or the gradual reduction of performance when a mechanical breakdown has not occurred. Valve grinding, valve guides, burnt valves, stuck valves, head gasket, burnt piston, and/or stuck rings are not covered. 3. Damage caused by pre-ignition detonation, pinging, improper/contaminated fuel, excessive fuel conditions, lean fuel conditions, clogged fuel injectors, improper lubricants, or improper engine adjustments. Any mechanical breakdown caused by failure to maintain proper levels of lubrication, lubricant blockage, coolant blockage, lack of lubrication, or carbon buildup in cylinders.
  2. Loss of time, expense, storage charges, loss of use of vehicle, loss of profits, income, or other consequential damages, including, but not limited to loss or damage or injury to persons or property resulting from mechanical breakdown of any of the covered parts.
  3. Any repair that has been misdiagnosed by the Repair Facility, any failure that cannot be verified as accurate or is found to be inaccurate, or any failure related to a previous repair.
  4. Accidental loss or damage, physical damage, collision or upset, falling missiles or objects, fire, theft, larceny, hail, explosion, lightning, earthquake, windstorm, water, flood, malicious mischief, vandalism, riot, civil commotion, negligence or misuse. 7. Any mechanical breakdown caused by rust, residue, electrolysis, or corrosion. 8. Nuts, bolts, or fasteners unless internally lubricated. 9. Any condition that existed to any component(s) that were not functioning properly at the time the covered Vehicle was delivered to the Purchaser, or prior to the Sale/Effective Date of this Agreement. 10. Repairs to seized or damaged parts due to operation without sufficient oil or coolant.
  5. Engine block and cylinder heads are not covered if damaged by overheating, freezing, or warpage. 12. Any Vehicle that has been issued a restricted title, including but not limited to: A vehicle reported stolen, assembled, dismantled, scrap, fire, flood, physical damage, saltwater, frame change, a motor alteration, body exchange, junk, or parts only, or if said vehicle is declared a “lemon”. 13. A mechanical breakdown of a covered component/part caused by an Agreement Holder’s refusal to perform reasonable repairs recommended by the Administrator.
  6. Damage to a non-covered part by a covered part is also excluded. 15. Replacement of maintenance items. Spark plugs, glow plugs, PCV valves, PCV system, filters, lubricants, thermostat housing, thermostats, alignments, coolants, batteries, battery cable, fuses, hoses, belts, tires, wheels, wheel covers, tire pressure sensors, light bulbs, sealed beams, light assemblies, LED lighting, lenses, seat belt systems, exhaust systems /catalytic converters, brake rotors, brake drums, brake shoes, brake pads, speakers, cellular phones, upholstery, paint, glass, trims, moldings, weatherstrip/seals, door handles, liftgate handles, tailgate handles, door bushings/bearings, body panels, sheet metal, bumpers, frames, sub-frames, brackets, convertible top assemblies, vinyl top, personal computers, phone systems, and pre-heated car systems, rust, corrosion, water intrusion, water damage, water leaks, air leaks, carburetors, manual clutch system, programming, reprogramming, or updating a component that has not mechanically failed. Any equipment not installed by the manufacturer. 16. Commercial Use Vehicles. (Unless the appropriate commercial option is indicated on the Application page) 17. Snow Removal Equipment, and/or Vehicles using Snow Removal Equipment. (Unless Snow Plow Option is chosen.) 18. Any Vehicle modified or altered from original manufacturer specification not approved by the manufacturer. Any alterations made to Your Vehicle or You are using Your Vehicle in a manner not recommended by the manufacturer including but not limited to: Failure of any custom or add-on part, all frame or suspension modifications, lift kits (Unless appropriate lift kit option is indicated on Application Page), any tire that is not recommended by the original manufacturer, emissions and/or exhaust systems modifications, engine modifications, transmission modifications, and/or drive axle modifications. Conversion van components, and conversion vehicle components. 19. Diagnostic or tear downtime when a mechanical breakdown is not covered by the Agreement or shop supplies of any kind. Any cost incurred for disassembly or diagnosis is at Your expense if the inspection determines that the mechanical breakdown was not caused by the failure of a part covered by this Agreement.
  7. Mechanical breakdown or failure costs that should be covered by a manufacturer’s warranty, recall, factory bulletin, or any other mechanical breakdown coverage. Mechanical breakdown or failure costs that should be covered by the warranty of parts or workmanship on previously repaired or replaced components. 21. Any mechanical breakdown or failure occurring outside of the United States or Canada.

 

MAINTENANCE:

 

Regular maintenance service is a condition of this Vehicle Warranty Agreement. In order to keep this Service Agreement in force during its term, the Agreement Holder must have the Vehicle serviced as recommended by the manufacturer’s scheduled Maintenance Guide or, if it is a used Vehicle as specified in “Minimum Services Required.” Therefore, the Agreement Holder must schedule all maintenance services through Flex Express to keep the warranty valid. All Receipts must have a listing date, mileage, services performed, and service performed by Flex Express or Quote Busters will be the only acceptable proof of maintenance. 

MINIMUM SERVICES REQUIRED: 

The Agreement Holder must follow the manufacturer’s maintenance requirements for new and Used Vehicles. Especially engine oil changes, transmission services, or any other special services recommended and/or required by the manufacturer.

CLAIMS PROCEDURE IN THE EVENT OF A VEHICLE BREAKDOWN:

Prior authorization by an Administrators’s Claim Examiner is required. Agreement Holder’s Repair Facility MUST obtain an authorization number from the Administrator PRIOR to repair the Vehicle. Repairs not authorized by the Administrator’s Claim Examiner WILL NOT be accepted.

Have the Repair Facility’s technician or service writer call the Administrator for verification of coverage and obtain an authorization number. The administrator will arrange for payment of the authorized claim at that time. The administrator can be contacted Monday through Friday from 9:00 am to 5:00 pm at 833-773-3399. For emergency repairs (nonbusiness hours only), please call 833-773-3399. Calls to our toll-free number during non-business hours will be connected directly to an answering service to provide assistance in filing Your claim. The administrator reserves the right to determine where repairs shall be made and to investigate all claims and inspect any Vehicle. Once an authorization number is obtained and repairs are completed, all repair orders and documentation must be submitted to the Administrator within 60 days to be eligible for payment.

RESPONSIBILITIES IN THE EVENT OF A MECHANICAL BREAKDOWN:

It is the Agreement Holder/owner of the Vehicle’s responsibility to authorize tear down and diagnosis to the point where damage is visible and a cause of failure can be determined. It is the Agreement Holder’s responsibility to protect the vehicle from further damage when a mechanical failure has occurred. Continued operation of the Vehicle after any mechanical breakdown occurs, shall in all cases constitute a failure to protect the Vehicle. Failure to protect the Vehicle is not limited to continued operation after mechanical breakdown alone but may constitute other acts of neglect by the Agreement Holder. Be prepared to provide evidence that the maintenance services have been performed as specified above.

AGREEMENT HOLDER’S TRANSFER CONDITIONS:

The Agreement Holder’s Vehicle Warranty Agreement, while in force, may be transferred by the ORIGINAL Agreement Holder to the subsequent owner of the Vehicle for a fee of one hundred ($129.99) dollars. The subsequent owner must also transfer the manufacturer’s warranty, if available. Written evidence of all required maintenance services must be provided to the Administrator upon transfer. The transfer is limited to an individual purchaser of the Vehicle (not a Dealer) and the title may not pass through a Dealer. All terms and conditions of the original Vehicle Warranty Agreement will apply to the transferee. Approval of transfers is at the discretion of the Administrator and may be declined for any reason. Submission of the Transfer Application must be completed within (30) days of purchase of the Agreement Holder’s sale or transfer of the Vehicle to the subsequent owner. The Transfer Application may be obtained from the seller. 

CANCELLATIONS:

The Administrator may cancel this Warranty Agreement if any of the following occur:

  1. If the Agreement Holder’s Vehicle is a total loss.
  2. If the Agreement Holder’s Vehicle’s odometer has been non-functional, repaired, or replaced without notifying the Administrator immediately. c. If the Agreement Holder’s Vehicle is used in any manner that would exclude coverage under this Agreement.
  3. The Agreement Holder has committed fraud or materially misrepresented any fact in connection when entering into this Agreement. The Agreement Holder may cancel this Agreement at any time during the term of this Agreement. In the event of cancellation of this Vehicle Warranty Agreement, the Administrator will retain an amount based on the greater of the days in force or the miles driven related to the term of this Vehicle Warranty Agreement. A forty-five ($45.00) dollar service charge will be applicable. All cancellation requests need to be made from the Agreement Holder’s selling Dealership/Entity. In most cases, if there is a refund due, the amount will be processed by the issuing Dealership/Entity. SPECIAL STATE REQUIREMENTS SUPERCEDE ANY AND ALL APPLICABLE PORTIONS OF THE CANCELLATION SECTION OF THIS APPLICATION.

 AGREEMENT REPRINT

You may request a reproduction of this Agreement during the Agreement term by contacting the Administrator in writing.

SPECIAL STATE REQUIREMENTS

These special state requirements apply if Your Agreement was delivered in one of the following states and supersedes any other provisions herein to the contrary: ALTERNATE DISPUTE RESOLUTION’

THE AGREEMENT HOLDER AND OBLIGOR HEREBY AGREE THAT ALL DISPUTES CLAIM, OR CONTROVERSIES OF ANY KIND OR NATURE BETWEEN THE PARTIES, ARISING OUT OF ANY  

WAY RELATED TO THIS AGREEMENT, ITS PERFORMANCE, INTERPRETATION OR BREACH SHALL BE RESOLVED EXCLUSIVELY BY USE OF THE ALTERNATIVE DISPUTE RESOLUTION MECHANISMS SET FORTH BELOW:

  1. Good faith efforts-The parties shall initially engage in good faith efforts to negotiate any claim or controversy by oral or written communications. If the communications are oral, they should be thereafter confirmed in writing and delivered to the other party.
  2. Mediation-if negotiation efforts are not successful, the parties shall engage in mediation pursuant to the American Arbitration Association (AAA) Commercial Mediation Rules, or such other rules governing mediation as the parties may agree to use. 3. Arbitration- If mediation efforts are not successful, the parties shall arbitrate any claim or controversy. The arbitration shall be conducted pursuant to the AAA Commercial Arbitration Rules or such other rules governing arbitration as the parties may agree to use. The result of such arbitrations shall be final and binding upon the parties.
  3. Costs-The cost of the above-described mediation shall be borne equally by the parties. The cost of the above-described arbitration shall be borne by the party against whom the arbitration award is issued. IN EITHER EVENT, EACH PARTY SHALL PAY THE COSTS OF THEIR OWN ATTORNEY’S FEES AND ASSOCIATED COSTS. 5. Arbitration under State Law-To the extent that a court determines that the U.S. Arbitration Act is not applicable to this Agreement, the parties agree to arbitrate pursuant to the provisions of the applicable state law regarding liability-if arbitration of liability is enforceable under the appropriate state law. If not, the parties nevertheless agree to arbitrate, pursuant to the provisions of the applicable state law, the measure of the number of damages to which either party may be entitled under the provisions of the appropriate state law.

THE PARTIES UNDERSTAND AND AGREE (i) THAT EACH OF THEM IS WAIVING RIGHTS TO PURSUE REMEDIES IN COURT INCLUDING THE RIGHT TO A JURY TRIAL; (ii) THAT PRE-ARBITRATION DISCOVERY IN AND DIFFERENT FROM COURT PROCEEDINGS; (iii) THAT THE ARBITRATOR’S AWARD IS NOT REQUIRED TO INCLUDE FACTUAL FINDINGS OR LEGAL REASONING; AND (iv) EITHER PARTY’S RIGHT TO APPEAL OR SEEK MODIFICATION OF RULINGS BY THE ARBITRATORS IS STRICTLY LIMITED.

 

MySpeedyX® LLC PRIVACY POLICY

 

The Gramm-Leach Bliley (GLB) Act, which deals in part with how financial institutions treat nonpublic financial information (“information”). MySpeedyX® LLC is committed to maintaining the trust of our customers. We maintain that trust by keeping information about our customers in a secure environment and using that information in conformance with this policy. This policy outlines the types of information MySpeedyX® LLC collects and the kinds of companies with whom we may share such information. These examples are illustrative only. In addition, Agreement Holder may have other privacy protections under state law. NAC will comply with applicable state law regarding information about Agreement Holder. MySpeedyX® LLC reserves the right to modify or supplement this policy at any time. If we make any changes, we will provide current customers with a revised notice.

INFORMATION MySpeedyX® LLC MAY COLLECT

  • Information MySpeedyX® LLC receives from Agreement Holder, or is provided to Us on Agreement Holder’s behalf, on applications and other forms, such as Agreement Holder’s name, address, telephone number, lender’s name, finance Agreement term, and Vehicle information;
  • Information about Agreement Holder’s transactions with NAC, our affiliates, or others;
  • Information will be provided as MySpeedyX® LLC deems appropriate to determine eligibility, to process claims, as authorized by Agreement Holder, or as otherwise permitted or required by law.

 

 

INFORMATION MySpeedyX® LLC MAY DISCLOSE, TO WHOM WE MAY DISCLOSE, DISCLOSURES PERMITTED BY LAW, AND DISCLOSURES FOR JOINT MARKETING AND SERVICING

 

  • MySpeedyX® LLC restricts access to the information to authorized individuals who need to know this information to provide service and products to Agreement Holder, or to administer Agreement Holder’s account. MySpeedyX® LLC uses physical, electronic, and procedural security measures designed to protect our customer information. We also train our employees about the meaning and requirements of MySpeedyX® LLC’s policy for information security and confidentiality. • MySpeedyX® LLC does not disclose this information about current customers or any former customers to anyone, except as permitted by law. • The law permits NAC to share this information with our affiliates and other affiliated service providers.
  • The law also permits MySpeedyX® LLC to share information with companies that perform marketing services for MySpeedyX® LLC, or other institutions that have joint marketing agreements such as the dealer where the Agreement Holder purchased the Vehicle and applied for the Vehicle Warranty Agreement.

 

Agreement Holder does not need to do anything as a result of this notice. It is meant to inform Agreement Holder of how MySpeedyX® LLC collects, shares, and safeguards Agreement Holder’s nonpublic financial information, and is not a part of the Vehicle Warranty Agreement.